A Guide to buying a Honda online - e:Ny1 and HR-V models
We buy everything online from our phone or tablet. From takeaways to holidays and everything in between, we’re used to convenience, fitting in our life admin when and where it suits us, not somebody else. Booking a weekend break whilst watching the kids swim, yes! Changing energy providers whilst sitting in the gym changing room, of course. So, it makes sense to take control of purchasing your car from the comfort of the sofa, park bench, office, dentist waiting room – you get the idea. And now you can purchase both the HR-V and e:Ny1 online and it’s as easy as you’d expect.
So where do you start?
You’ve already made the decision that you need a new car. You’ve done your research, you’ve read up about the tech and you’ve studied the motoring articles and awards. It’s got to be a Honda.
Now which model to choose. It needs to spacious enough for the whole family, including the dog, with plenty of boot space. You compare the specs, and decide you want a power tailgate for ultra convenience. Excellent. The hardest bit is done, you’re now just minutes away from buying your new Honda.
We believe in making your life simpler which is why we’ve made buying online easy. With just six easy steps - or five if you’re not part exchanging - you’ll be on the road in no time, and it all starts at Honda.
You can customise your new car, get a part exchange valuation on your current vehicle, and select how you want to pay for your new vehicle, all from the comfort of your home.
Step 1 - Configure your vehicle
Once you’ve chosen your model hit ‘configurator’ to customise your new Honda to fit your style, choosing between the different grades and the various extra features available.
As you’d expect, safety comes as standard with Honda. Every model has Honda SENSING, our intelligent suite of advanced safety features as standard, including Lane Keeping Assist System and Adaptive Cruise Control to help keep you and your loved ones safe.
For peace of mind, we’ve also included our Honda FIVE Service Plan, offering 5-years servicing, and our Customer Care Package which includes a two year extended guarantee and two years of Hondacare, our UK and European roadside assistance. Just another reason why Honda owners rate us so highly.
Step 2 - Create a Honda ID
You’ll need to create a Honda ID to save your preferences and choices for your new Honda. It’s basically your personal online Honda account where you can also book test drives, view your vehicle’s status, digital service record etc.
Step 3 - Part exchange
Do you need to part-exchange your current vehicle? Just enter your reg and mileage and we’ll calculate your part-exchange value in seconds.
Step 4 - Payment
Select your payment option. Just like in a retail showroom, we show you your options – either cash, Personal Contract Purchase (PCP) or Hire Purchase (HP). It lets you choose your deposit and repayment term, showing you how it affects the total amount. You’re in control.
Step 5 - Ordering
Select your payment option. Just like in a retail showroom, we show you your options – either cash, Personal Contract Purchase (PCP) or Hire Purchase (HP). It lets you choose your deposit and repayment term, showing you how it affects the total amount. You’re in control.
Step 6 - Collection
We saved the best bit until last – collecting your new car from your chosen Honda retailer. Just pick whichever is most convenient to you from our list.
We told you it was easy didn’t we.
Start your buying online journeyLet's answer some of your questions
How do I get more information or help?
Our website contains model specific information about the entire Honda range. If you have any questions during the ordering process you can speak to one of our friendly team at Honda Customer Support, either via the live chat or by phone: 0345 200 8000, option 3. They’re available Monday – Friday, 9am - 7pm, and Saturdays 9am - 1pm. Alternatively our Honda retailers can answer any questions face-to-face.
Are there any disadvantages to buying online?
Obviously, you can’t physically test drive the car from your phone or laptop, but you can book a test drive at one of our Honda retailers to experience the drive first hand. You’ll also need to make your own coffee when ordering online, as we won’t be there to give you refreshments. But if you fancy a coffee at any point, our retailers will be delighted to welcome you..
Can I change my configuration after ordering?
Yes, if you need to make changes within 45 days of configuring your car you can modify it, although some fees may apply. Speak to our Customer Support team for details. If you need to cancel your order you can withdraw from your purchase contract up to 45 days before your new vehicle handover. After that, you can withdraw but you will lose your initial deposit. See our website for details.
