Honda Breakdown Assistance

Honda Breakdown Assistance

We’ll go further to make sure you’re always well looked after if things don’t go to plan.

We'll be there when you need us.

As a Honda owner, you are already driving one of the most reliable cars on the road. However, to give you that extra peace of mind, if your car is within its factory warranty period, or if you have an Extended Guarantee, your vehicle is covered by our Honda Breakdown Assistance.

0800 521 728*

If your vehicle has broken down or you need immediate assistance please call the number above. Our dedicated Honda Breakdown Assistance team will be able to support you through the whole process.

MyHonda+

My Honda+

The above number is for Honda Breakdown Assistance on vehicles not compatible with My Honda+.

Honda Breakdown Assistance on vehicles compatible with My Honda+ is accessed via the My Honda+ smartphone app.

If the app is unavailable, please call +44 (0) 2079 493 185

My HONDA+

Honda breakdown Assistance provides the following:

 
 

ROADSIDE ASSISTANCE

We’ll get help to you wherever you are in the UK and our engineers will try to get you on your way.

HOME ASSISTANCE

In case you breakdown within 0.25 miles from your house. If we can’t get you started, we’ll take your car to the nearest Honda Retailer or somewhere else if you prefer.

VEHICLE RECOVERY

If your car can’t be fixed at the roadside, we’ll arrange for you and up to 4 passengers to be transported to your destination (within the UK and as long as you’re all going to the same place).

MESSAGING SERVICE

We’ll make sure a message gets to a family member or work colleague to let them know what’s happening.

EUROPEAN ASSISTANCE

All Honda owners get European Assistance as part of your standard manufacturer warranty.
European Cover

Honda European Assistance

We also provide Honda European Assistance to all Honda owners as part of their standard manufacturer warranty.

For 24-hour emergency vehicle assistance on cars not compatible with MyHonda+*, please call: 00 800 33 22 88 77***

Or, if calling from France:
08 25 87 89 83 or 04 72 17 12 05

Or, from any other location:
00 33 825 87 89 83 or 00 33 472 171 205

This may not be available from a mobile phone in certain areas of Europe.

***Normal network charges apply if calling from a mobile phone.

Geographical limits

Geographical limits

Honda European Assistance applies to the following countries:

Andorra, Austria, Belgium, Bosnia, Bulgaria, Croatia, Cyprus (excluding Northern Cyprus), Czech Republic, Denmark, Finland, France (& Corsica), Germany, Gibraltar, Greece, Hungary, Ireland, Italy (& Sicily, Sardinia & San Marino), Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland (& Liechtenstein) and UK.

We reserve the right to amend the geographical limits to cover in the event of war, civil disturbance, riot or radioactive contamination.

*This number is only for Breakdown Assistance on cars not compatible with My Honda+. For details on how to receive Breakdown Assistance with a My Honda+ compatible car, please see here.

Terms and Conditions

HONDA ROADSIDE ASSISTANCE TERMS & CONDITIONS.pdf
The terms and conditions shown are for a Honda Car that is out of the warranty period but has been provided with “Complimentary Roadside Assistance ” by a participating retailer and includes the elements shown in the terms and conditions, each of which Honda may provide at its absolute discretion ; subject to that discretion, Honda will use all reasonable endeavours to provide you with assistance.

HONDACARE ASSISTANCE (WITHIN MANUFACTURER'S WARRANTY PERIOD.pdf
The terms and conditions shown are for a Honda Car for the duration of the warranty period  as detailed in the service book.  Hondacare Assistance includes the elements shown in the terms and conditions, each of which Honda may provide at its absolute discretion ; subject to that discretion, Honda will use all reasonable endeavours to provide you with assistance.

DIGITAL ROADSIDE ASSISTANCE.pdf
The terms and conditions shown are limited to a Honda Car with My Honda+ compatibility. Digital Roadside Assistance is not available to customers with cars that are not compatible with MyHonda+. For more information click here. The availability and scope of Honda Assistance is provided at Honda's absolute discretion and, subject at all times to that discretion, Honda will use reasonable efforts to provide you with Honda Assistance in the event of a Breakdown, Accident or Vandalism as further described in these terms.